Privacy Policy

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At Craftli, we take your privacy seriously and are committed to protecting your personal data in accordance with European Union regulations. When you use our platform to find verified professionals for construction, maintenance, or repairs, we collect essential information such as your contact details, service location, and payment information to make our secure workflows function smoothly. We also process the contents of the direct chat feature to ensure high-quality communication and to assist our dedicated support team in resolving any potential issues. To guarantee financial transparency, we securely process your invoices and billing details through our managed payment system. Your data is used exclusively to connect you with our vetted contractors, manage your projects efficiently, and offer optional services like independent third-party oversight. We share your specific project details only with the professionals you choose to engage with, ensuring they have the precise information needed to complete your work. You always maintain the right to access, correct, update, or request the deletion of your personal data at any time by reaching out to our support team.